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Contact Gemmy Customer Service

Gemmy Phone Numbers and Emails

Toll-Free Number:

  • (877) 250-9032
Call customer service

General Info:

  • (800) 274-6717
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Gemmy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Gemmy Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Gemmy is 8772509032. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Gemmy mainly because of product/ service, request for information and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Gemmy Website:

Gemmy Help Center:

Corporate Office Address:

117 Wrangler Drive, Suite 100
Coppell, Texas 75019
United States

Gemmy Rating Based on 28 Reviews

Rating details

1.8
more details
Price Affordability
Turnaround Time
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Gemmy's Customer Service?

Donelle Zbh
Donelle Zbh
Feels Disappointed | Dec 31, 2023

I just would like to hear from someone

Read full quote
Jirah Fzu
Jirah Fzu
Feels Disappointed | Oct 11, 2023

I am asking where I can purchase a certain inflatable… There answer to me was for me to locate the barcode on the box ???? How can o locate when I have no box with a barcode on ??
Strange question don’t you think?

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Daryon Zan
Daryon Zan
Feels Disappointed | Jul 29, 2023

I never can make contact with customer service.
I buy a lot from you.
Bought another American flag inflatable by accident.
I'm trying to return the second one.

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Roena Zdt
Roena Zdt
Feels Disappointed | Nov 30, 2022

Unable to get request answered and couldn’t speak to a real person. Terrible customer support

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Summary of Gemmy Customer Service Calls

377 TOTAL
CALLS
01:00 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gemmy?

Product/ Service Question:

  • “Trying to purchase wall bracket for Buck talking deer.”
  • “Trimmer not working”
  • “Inflatable won’t work”

Request for Information Question:

  • “Request inflatable reissue”
  • “Requesting Two LED Light Show Covers (Icesicle)”
  • “Help repairing a light string”

Return/ Replace Question:

  • “Need replacement power supply for Flat-Tastic Lit Tree”
  • “Replace missing part to Christmas item Bumble”
  • “Need a replacement remote for 521 726 led combo pack”

Shipping and Delivery Question:

  • “Missing parts”
  • “Missing part”
  • “Package delivery”

Staff Question:

  • “Lack of Customer Service response”
  • “Tech service for colormotion icicles lights not turning on”

Activation/ Cancellation Question:

  • “Want to cancel order”
  • “To cancelmy subscription”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Lost my charger for my animated Santa it sings and moves”

Other Question:

  • “Need bulbs for light up rooster”
  • “Bluey inflatable”
  • “Inflatable caught fire!”

Compare Gemmy Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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